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We bring synergy.

We centralize your fan data, giving you a single source of truth about your fans.

We provide insights.

We transform raw fan data into insights that drive net-new opportunities.

We guide action.

We offer data-driven solutions for every touchpoint throughout the fan journey.

Your single source of truth for fan insights.

Fan Profile Sources Fan Profile Card

Profile Unification

Better understand your fan base

We aggregate data from all your sources into one central location. This creates a single fan view, helping you understand who is in your fan base. This process also identifies knowledge gaps that may be preventing you from building lifelong relationships.

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Audience Segmentation

Engage the right fans with the right message in the right way

Link commonalities across your entire fan base to build hyper-targeted fan groups to deliver tailored communications. This maximizes fan engagement and drives business outcomes for you.

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Improve revenue per fan

Intelligent fan journeys seamlessly advance fans

Using machine learning and predictive analytics, we automatically identify and link fans based on their stage in the fan life cycle. This triggers hyper-personalized, seamless interactions, moving fans down the funnel faster.

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Enriched Fan Profiles

Create a continuous feedback loop

In addition to ticketing, POS, CRM and event data, we integrate additional data sources, like social, mobile and survey data, into the platform. We then map and append it to each individual fan, resulting in richer, more robust fan profiles. This further refines the intelligent fan journeys. 

Additional
Features

Fan Tags

Fan Tags

Identify and group fans by custom, color-coded tags

Automatic lead assignment

Automatic lead assignment

Assign fans to their existing account reps and set renewable quotas of work

Renewal campaigns

Renewal campaigns

Renew season tickets and organize follow-up programs

Point-of-sale data

Point-of-sale data

See what fans have purchased and segment on this history

Custom data imports

Custom data imports

Import surveys, fan activations, demographics and more

Smart Group exports

Smart Group exports

Export lists of fans into a CSV file or directly to an email client

Communication metrics

Communication metrics

See how fans are engaging with Uphoria content

Sales reporting

Sales reporting

Keep track of your team’s performance in real time

Global fan search

Global fan search

Find any fan in your universe

Add new fans

Add new fans

Create profiles for fans directly in Dimension

Notes & touchpoints

Notes & touchpoints

Record the interactions between your team and your fans

Tasks

Tasks

Send yourself reminders or assign work to other users

Put your data to work today

Schedule a Demo