We aggregate data from all your sources into one central location. This creates a single fan view, helping you understand who is in your fan base. This process also identifies knowledge gaps that may be preventing you from building lifelong relationships.
Link commonalities across your entire fan base to build hyper-targeted fan groups to deliver tailored communications. This maximizes fan engagement and drives business outcomes for you.
In addition to ticketing, POS, CRM and event data, we integrate additional data sources, like social, mobile and survey data, into the platform. We then map and append it to each individual fan, resulting in richer, more robust fan profiles. This further refines the intelligent fan journeys.
Identify and group fans by custom, color-coded tags
Automatic lead assignment
Assign fans to their existing account reps and set renewable quotas of work
Renew season tickets and organize follow-up programs
See what fans have purchased and segment on this history
Custom data imports
Import surveys, fan activations, demographics and more
Smart Group exports
Export lists of fans into a CSV file or directly to an email client
See how fans are engaging with Uphoria content
Keep track of your team’s performance in real time
Global fan search
Find any fan in your universe
Add new fans
Create profiles for fans directly in Dimension
Notes & touchpoints
Record the interactions between your team and your fans
Send yourself reminders or assign work to other users